BrainLink interviews your experts by chat or voice, asks follow-up questions until the procedure is clear and makes the knowledge available to everyone. Every answer comes with its source.
Secure purchasing knowledge
brainlink · purchasing
done
BrainLinkMr Müller, what do you do when a supplier postpones a delivery date?
Knowledge cardSupplier postpones a date
Source: interview T. Müller · 4 passagesavailable to everyone
Supplier knowledge, special terms and exceptions that no master record holds.
Customer history, technical specifics and proven solutions to recurring questions.
Experience, fault patterns and tricks of long-serving experts.
01
By chat or voice, whenever it fits the working day. BrainLink follows up: who, when, with what, which exceptions.
chat · voice
02
The conversation becomes a knowledge card that knows where it came from.
with source
03
Your team asks in its own words and gets the answer with its source. Questions without an answer reach the people responsible as knowledge gaps.
for all teams
This is BrainLink for purchasing. We set up together with you whom BrainLink interviews, what it asks about and who sees the answers.
Secure purchasing knowledge
brainlink · purchasing
running
Billed by compute · price estimate after the proof of concept with your real data
BrainLink asks one open question after another, follows up and summarises along the way what it has understood. At the end, this becomes a knowledge card.
Both. Your experts choose what fits their working day better.
You decide: roles and permissions control who sees conversations and knowledge cards.
Questions the assistant cannot answer land with the people responsible as knowledge gaps. They add the knowledge or plan another interview.
Billing is by compute, that is runtime and processed tokens – the price depends on the workload. You get a reliable price estimate per case after the proof of concept with your real data.