Capture orders
done
- Customer10023 · Muster GmbH
- PO numberPO-12345
- Line items4 · item master ok
- Total€18,412.00
- Delivery date2026-10-14
Email → extraction → matching → ERPOrder 4711 created
AI agents that capture orders, resolve support cases and secure expert knowledge.
Our agents work right inside your systems. You decide what they handle on their own and what your team approves.
- ISO 27001 certified
- Hosted in Germany
- GDPR compliant
In use at, among others
We turn every purchase order into a finished ERP record.
Purchase orders arrive as PDF, Excel or scan, often with your customer's item numbers instead of yours. robodocxs matches them to your master data and hands checked data to your ERP, with over 90% automation.
- Input by email, upload, API, SFTP or order form
- Matching against customer and item master data
- Handover to SAP, Microsoft Dynamics, SelectLine, Proffix and more
- Your team only checks where the AI is unsure
SuperRobi works through your inbox with data from your systems.
Most inquiries in your mailbox can be answered with data you already have. SuperRobi looks it up in your ERP and writes the reply.
- Recognises requests and customers in free-text emails
- Queries your ERP and your knowledge base instead of guessing
- Writes replies in your tone
- Approval rules per request type: let it send or let your team decide
Answer price inquiries
done
einkauf@muster-gmbh.de
Price inquiry – 200 pcs of item 4711-B
Hello, could you send us a quote for 200 pieces? We would need the goods by week 44.
M. Berger · Purchasing
erpItem 4711-B
- customer
- 10023 · Muster
- tier 100+
- €12.40
- stock
- 380 pcs
- available
- week 43
Replyto einkauf@muster-gmbh.de
RE: Price inquiry – 200 pcs of item 4711-B
Hello Ms Berger, we are happy to offer 200 pieces of item 4711-B at €12.40 each, available in week 43.
Rule: standard price inquiryapproved · sent
BrainLink preserves the knowledge that would otherwise retire.
What your most experienced people know is often written down nowhere. BrainLink interviews them, asks follow-up questions and turns it into answers the whole team can call up.
- Interviews by chat or voice, whenever it fits the working day
- Follow-up questions until exceptions and responsibilities are clear
- The knowledge assistant answers questions with sources
- Knowledge gaps become visible and get closed
Secure purchasing knowledge
done
BrainLinkMr Müller, what do you do when a supplier postpones a delivery date?
Knowledge cardSupplier postpones a date
- Check the order for a fixed date 00:48
- Inform sales before the customer calls 01:12
- Follow-up: from when do you look for a replacement supplier? 01:40
- from 5 days' delayRequest a replacement supplier 02:14
Source: interview T. Müller · 4 passagesavailable to everyone
The robodocxs platform is the HR department for the workforce of the future: agents.
Every agent gets what a new colleague gets: a task, tools, access to the data it needs and clear rules on what it may decide on its own. From the same four building blocks we also build agents for processes no standard product covers.
Answer price inquiries
agent · sales
running
- task
- Read inquiries from sales@, create the quote, reply
- tools
- ERP · mailbox · product catalogue
- data
- master data · price lists · knowledge base
- approval
- automatic up to €5,000 · above that: sales
Forward Deployment: Our engineers support you with rollout and implementation.
If your process fits no standard product, our forward deployed engineers build the agent for it. On the robodocxs platform, on your systems, together with your team.
You walk us through the process; we clarify systems, volumes and who checks what today. Then we build the agent with your real data as a proof of concept. Once it goes live, we look after it and extend it with you.
Certified to ISO 27001, hosted in Germany.
- iso 27001
Certified information security
Our management system is certified to ISO/IEC 27001:2022 and audited every year.
- hosting
Hosted in Germany
The platform and its databases run in data centres in Frankfurt am Main.
- gdpr
GDPR, DPA and TOM
The data processing agreement and TOM are ready. You get both before the start.
- approvals
Agents with guardrails
Roles, Microsoft login and approval rules: agents only act where you allow them to.