Only these terms and conditions apply to all services and deliveries, even if they are not expressly agreed again. When an order is placed, these conditions are considered accepted. A counterconfirmation from the contractual partner with reference to his business or purchase conditions is hereby expressly rejected. Deviations from the terms and conditions of robodocxs GmbH are only effective if confirmed in writing by robodocxs GmbH.
In accordance with the agreement on rights of use, robodocxs GmbH transfers to the client the necessary legal positions for worldwide and unlimited use of the work under the contract, as well as the services, ideas, drafts, designs and scripts developed (programming, JavaScript, PearlScript, etc.), provided that the services under the contract have been fully compensated by the client. These rights to all ideas, drafts and designs as well as to the scripts become the property of the client after full payment, but can only be used for the purpose stated in the contract. If these listed ideas or programs are used elsewhere or in/on another medium that is not listed in the contract, license fees are due per year. License fees are subject to the usual remuneration under the collective agreement for design services SDSt/AGD. These will be provided to you upon request.
Transfer of usage rights. The transfer of rights of use to third parties requires a written agreement.
Ideas, drafts, designs and scripts may not be modified in the original or during reproduction without the express consent of robodocxs GmbH. Any imitation, even of individual parts, is prohibited. Failure to comply will result in the above mentioned license fees.
Suggestions from the client, his employees or other cooperation from the client or third parties have no influence on the amount of remuneration. They do not establish a co-copyright.
robodocxs GmbH is the owner of all copyrights to all services created by it. robodocxs GmbH is not obliged to release the original data. Should the client wish to provide the data, even if the contract is terminated, a fee is due between the parties.
In accordance with the agreement on rights of use, robodocxs GmbH transfers to the client the necessary legal positions for worldwide and unlimited use of the work under the contract, as well as the services, ideas, drafts, designs and scripts developed (programming, JavaScript, PearlScript, etc.), provided that the services under the contract have been fully compensated by the client. These rights to all ideas, drafts and designs as well as to the scripts become the property of the client after full payment, but can only be used for the purpose stated in the contract. If these listed ideas or programs are used elsewhere or in/on another medium that is not listed in the contract, license fees are due per year. License fees are subject to the usual remuneration under the collective agreement for design services SDSt/AGD. These will be provided to you upon request.
30% of the order amount upon placement of the order, 30% upon completion of the 3rd milestone (acceptance of communication tools), 40% upon completion of the project.
All fees charged by robodocxs GmbH are exclusive of the currently valid value added tax.
Invoices must be paid within seven days of receipt of the invoice without further deductions.
Offsetting and assertion of retention rights are excluded, unless the counterclaim is undisputed legally valid. Failure to comply with the payment terms or circumstances that become known to robodocxs GmbH after the respective contract has been concluded and which raise reasonable doubts as to the client's ability to pay will result in the immediate payment of all claims made by robodocxs GmbH against the client. In this case, robodocxs GmbH is entitled to withdraw from the contract and claim compensation for the resulting damage. Unless the client makes advance payments or sufficient securities.
Special services such as print orders, image rights, photo shoots, photo and image research, editing/proofreading, lighting, fine scans or proofs, etc. are not included in the agency fee. Without exception, these special services are awarded after consultation with the client, on behalf of and on behalf of the client. The client undertakes to grant the appropriate power of attorney. All invoices are checked by robodocxs GmbH, summarized regularly and sent to the client for direct payment.
Travel expenses, courier costs and expenses for trips, which are to be undertaken in connection with the order and agreed with the client, must be reimbursed by the client. Car trips are charged at 0.32 euros per kilometer. Travel by train or plane takes place in classes agreed with the customer.
The first correction will not be charged. All other services (any further correction, author corrections, corrections following a new briefing and corrections after approval or approval, etc.) are charged separately and according to effort. When calculating hourly rates, started hours are rounded up to half an hour (30 minutes).
Production monitoring by robodocxs GmbH for 5 special services mentioned (print monitoring, photo control, etc.) is only carried out on the basis of special agreements. It is billed by the hour. When taking over production monitoring, robodocxs GmbH is entitled to make the necessary decisions and provide the appropriate instructions at its own discretion. robodocxs GmbH is only liable for errors in the event of its own fault and only in the event of intent and gross negligence. Compensation in excess of the material value is excluded, unless the client objects to this use.
Of all reproduced works, the client provides robodocxs GmbH with 10 flawless, unfolded documents free of charge. robodocxs GmbH is entitled to use these samples for the purpose of self-promotion.
After written approval by the client, robodocxs GmbH is entitled to publish the name of the client, the type and scope of the order and all performance results for the purpose of self-promotion on the Internet, in brochures, trade journals (Novum, Page, w&v, etc.), etc. and/or to use as sample copies for self-promotion.
robodocxs GmbH undertakes to carry out the order with the greatest possible care, in particular to handle provided displays, films, layouts, etc. carefully. robodocxs GmbH is only liable for intent and gross negligence as well as for culpable breach of essential contractual obligations. In the event of culpable breach of essential contractual obligations, robodocxs GmbH is only liable for contract-typical, reasonably foreseeable damage, unless organs or vicarious agents of robodocxs GmbH have acted intentionally or grossly negligently. This exclusion of liability or limitation of liability does not apply in cases in which robodocxs GmbH is liable in accordance with mandatory legal liability regulations, nor does it apply to damage resulting from injury to life, limb or health.
The client undertakes to provide robodocxs GmbH with all information immediately if this proves necessary to fulfill the order. robodocxs GmbH is entitled to retain as property empirical material (interviews, questionnaires with data, company data, etc.) and documents that are used to or not to fulfill the order and are developed in the course of order fulfillment or collected to fulfill the order. For reasons of data protection law, among other things, robodocxs GmbH is not obliged to hand over this empirical material and the collected documents, which are used or not to fulfill the order, to the client or to make it available to the client for inspection.
Within five working days after each meeting and prior arrangement, robodocxs GmbH will hand over a meeting minutes with all key points that have been discussed. This protocol is binding for both parties and with regard to the respective project, unless objections are made in writing and complaints are made within three working days of receipt of the protocol.
robodocxs GmbH is not liable for the admissibility under competition and trademark law, registrability and for the novelty of the work. Complaints of any kind must be submitted in writing to robodocxs GmbH within 14 days of delivery of the work. Thereafter, the work is considered to have been accepted free of defects.
The client assures that he is entitled to use all documents provided to robodocxs GmbH. If, contrary to this insurance, the client is not entitled to use it, the client indemnifies robodocxs GmbH from all claims for compensation from third parties. If the execution of the order is delayed for reasons for which the client is responsible, robodocxs GmbH may demand an appropriate increase in remuneration and may claim the resulting damage in the event of intent and gross negligence. In addition, robodocxs GmbH remains entitled to claim damages caused by delay.
With the approval of drafts and final versions by the client, the client assumes responsibility for the technical and functional accuracy of text, image and design. Robodocxs GmbH disclaims any liability for drafts, texts and final versions approved or approved by the client.
We reserve the right to make changes that prove technically necessary or are recommended in terms of better performance and are reasonable taking into account the interests of the client. Acceptance may not be refused for design-artistic reasons. There is freedom of design within the scope of the contract.
The invalidity of any of the above conditions does not affect the validity of the remaining provisions and the rest of the contract. Should any of the provisions of this contract be or become legally invalid in whole or in part, the contract must be implemented in accordance with its purpose. The law of the Federal Republic of Germany applies. The place of fulfilment and jurisdiction is Munich.
robodocxs GmbH will keep all known business transactions and internals strictly confidential; this also applies to the period after project completion. robodocxs GmbH advises the customer to the best of its knowledge and ability, carries out the work assigned to it carefully and always protects the customer's interest.